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Questions to Help Find the Best Roofing Crew

Questions a Homeowner Should Ask Every Roofing Contractor

Year after year, the Better Business Bureau consistently ranks roofing contractors as one of the top 20 most-complained-about businesses. In an effort to better the industry as a whole, we are providing you this list of important questions you should be asking all contractors who will be bidding on your home. A reputable contractor should be able to easily answer these questions and also provide you any corresponding documents. If the contractor you are dealing with has trouble providing answers or documents, it may be highly advisable to seek another company to work on your home. By using these questions you are not only protecting your home and family, you are helping raise the bar for the entire roofing industry; and for that we thank you!

  • How long have you been in business?
  • Who is the owner?
  • How many employees?
  • Do you have an office? Where is it?  Can I visit?
  • Is your workman’s comp policy current?
  • May I see a copy?
  • What are the maximum coverage limits of your policy?
  • Are you fully insured and bonded?
  • What are your coverage limits?
  • What is your standing with the Better Business Bureau?
  • Are all your employees legally authorized to work within the United States?
  • Does my home have adequate ventilation? What is your plan for providing it?
  • What is your workmanship (labor) warranty? What does it cover? For how long?
  • Will a manufacturer’s representative inspect my roof when the project is complete?
  • Are you a member in good standing of any trade organizations?
  • Are you a Master Elite Roofer?
Because of GAF-Elk’s stringent standards, only the top 3% of all roofing contractors have qualified as Master Elite™ contractors!